Best Online Rate Guarantee



TFE Hotels – Best Online Rate Guarantee

This online rate guarantee covers all TFE Hotels (Toga Far East Hotels) including; Adina Apartment Hotels, Medina Serviced Apartments, Vibe Hotels & Travelodge Hotels.

You’ll get the best online rate for any TFE Hotel guest room or apartment on
TFE Hotels website. Guaranteed!*

After you have purchased the lowest available rate via any of TFE Hotels websites including www.tfehotels.com; www.adina.eu; www.adinahotels.com.au; www.vibehotels.com.au or www.travelodge.com.au and find a rate for the same room type and same number of guests available on another website (Australian/ New Zealand websites example: .com.au or .co.nz) at the same time and it is lower than the rate you have just viewed on our website, we will match that lower rate and give you a further 10% off that daily rate.

How the Offer Works

  • Decide on your preferred room type (including check in and check out dates) and purchase the best available rate online at www.tfehotels.com.au (or any of TFE Hotels' branded websites)
  • At the same time as your purchase, if you find another website that has a retail rate available for the same room type, date and number of guests which is lower than your purchase price call the hotel direct to register your claim.
  • Once we have verified the availability of the Lower Online Rate (defined below), we’ll offer you 10% off that rate per night for your booking.
  • Not only will you get the best rates by booking at www.tfehotels.com, you won’t pay booking or service fees

*Terms & Conditions

1.The guarantee applies only to rates for TFE Hotels purchased online at www.tfehotels.com (or any of TFE Hotels' branded websites).
2.Claims under this guarantee must be made at the same time as the accommodation is purchased. Claims must be made by calling the hotel direct.
3.The accommodation purchased must be the lowest available rate for your chosen hotel and room type; if there is a lower rate available for the same hotel on www.tfehotels.com and you do not purchase it then you do not qualify for the guarantee.
4.“Lower Online Rate” is defined as being a published retail rate available via a website operated by another TFE Hotels online retailer for the exact same hotel, room type and number of guests that is cheaper than the published retail rate purchased on www.tfehotels.com, at the time of making the booking Corporate, package promotion, wholesaler, group travel, government and other discount rates are not eligible.
5.TFE Hotels must be able to verify the availability for purchase of the Lower Online Rate online at the time of claim. Other methods of verification (e.g. fax, email) are not acceptable. If TFE Hotels cannot reasonably verify (in its sole discretion) the availability of the Lower Online Rate at the time the claim is made by phone then it may decline the claim.
6.Once a genuine rate difference has been established we will modify the room rate you are to be charged.
7.The refund is the sole and exclusive benefit that will be provided under this promotion.
8. TFE Hotels reserves the right to terminate this offer at any time without notice.
9.Not valid with any other offers, promotions or discounts.
10.Not valid from online auction or member-only sites.


TFE Hotels - Payment Information

Australia Hotels Only - From the 1st of March 2010, guests that choose to settle their account with any credit card will incur a 1.5% credit card transaction fee. Guests may choose to change the method of payment on check-out to cash or EFTPOS as these methods of payment do not attract this fee. Bookings prepaid online via the Advanced Purchase packages do not incur the surcharge fee.